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Public Meetings

SW Employee greets customer at home

Always serving Scotland

Delivering value, building trust

Scottish Water is always serving Scotland, providing a vital public service essential to daily life. We produce We produce clean, safe and high quality drinking water for households and businesses across Scotland and we treat their waste water before returning it safely to the environment.

We are delivering one of the largest investment programmes in the UK water industry during 2010-15, delivering the benefits Scotland needs whilst supporting thousands of construction jobs.

The quality of our drinking water remains at an all-time high and we continue to deliver value for our customers. In 2014/15, the average household charge in Scotland continues to be £54 lower than the average charge in England and Wales.

We are also continuing to invest in renewable technologies to drive forward our green agenda. This together with the formation of Scottish Water International is helping us to thrive and develop as a dynamic modern business.

Now we want to know what you think.

Public Meetings

Scottish Water holds public meetings each year to discuss our performance and our plans for the future. They are chaired by the Scottish Water Chairman, Ronnie Mercer. At the meetings, we provide an update on Scottish Water operations and our capital investment programme. This is followed by an open question and answer session and we welcome your feedback. We would like to meet you and we want to hear your views and questions.

All public meetings will be advertised locally. For details on these meetings please call Scottish Water Public Affairs on 0845 601 8855.

Next Public Meeting

We are holding our next Annual Consultative Meeting on Tuesday 26th August at Scottish Water Head Office, 6 Castle Drive, Dunfermline, Fife, KY11 8GG. We will be discussing our performance and plans for the future and look forward to hearing your views.

The meeting will begin at 5.30pm when there will be an opportunity for informal discussions followed by an open question and answer session at 6pm.

To register your attendance click here by Monday 18th August. Questions can also be submitted in advance.

Meetings in 2014

Inverness, 12th March
Oban, 18th June
Dunfermline, 26th August
Stornoway, 22nd October
Orkney, 23rd October
Edinburgh, 6th November

Meetings in 2013


Dumfries, 13th March
Lerwick, 4th June
Glasgow, 27th August
Melrose, 14th November