Press Team
Our press team handle all of our media enquiries, they are available between 9am - 5pm Monday - Friday at the numbers below. If you have a press enquiry outside of these hours please contact our Customer Contact Centre on 0845 601 8855 who will put you in touch with a duty press officer.
If you are a customer with a general enquiry, please contact our customer Contact Centre on 0845 601 8855 or click on the following link to fill in our customer service form.
Diana Milford - Press & PR Officer 
Diana covers Orkney, Shetland, in-house video production and general media enquiries.
Telephone: 01383 848231
Email: diana.milford@scottishwater.co.uk
Keith Sinclair - Senior Press Officer
Keith covers Moray, Glasgow, Ayrshire, Argyll & Bute, Renfrewshire, Dunbartonshire and general media enquiries.
Telephone: 0141 355 5225
Email: keith.sinclair@scottishwater.co.uk
William Ancell - Senior Press Officer
William covers Western Isles, Dumfries & Galloway, Lanarkshire, Stirling, Clackmannan, Falkirk and general media enquiries.
Telephone: 01383 848229
Email: william.ancell@scottishwater.co.uk
Chris Hodge - Senior Press Officer
Chris covers Aberdeenshire, Edinburgh, Lothians & Borders, Dundee, Angus, Perth & Kinross, Fife and general media enquiries.
Telephone: 01383 848236
Email: chris.hodge@scottishwater.co.uk
Stewart Cooper - Senior Press Officer 
Stewart covers Scottish Water Horizons, Scottish Water International, the Highlands and general media enquiries.
Telephone: 01383 848 236
Email: stewart.cooper@scottishwater.co.uk
Helen Lennox - Head of Corporate Affairs
Helen heads up the press team, dealing with all news stories across the business.
Telephone: 01383 848445
Email: helen.lennox@scottishwater.co.uk