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Contact Us

We are always happy to help with any questions or enquiries you may have. This may be regarding an existing application with our team or a new enquiry to guide you through the process.

Please contact us by using the details below.

Our main office operates Monday - Friday within business hours.

E-mail our team:

DevelopmentOperations@scottishwater.co.uk

Main office contact address:

Development Operations
Scottish Water
The Bridge,
Buchanan Gate Business Park,
Cumbernauld Road,
Stepps,
G33 6FB

Main office phone number, available 9am–5pm:

0800 389 0379

Any urgent contact with Scottish Water outside of these hours can be directed to our central Contact Centre.

Customer Helpline, open 24 hours:

0800 0778 778

Customer Service Email:

customer.services@scottishwater.co.uk