Connections Applications Forms
The formal process of applying for new connections to water mains and site waste water services is designed to allow for a clear understanding of your needs and how we can support them through our review and approval process.
Regardless of the scale or complexity of your development, from single house construction to larger scale housing construction, our application forms provide detailed guidance and support.
You can access all forms within the new connections process at the bottom of this page.
All application forms are designed to provide detailed guidance, with background on any technical information or calculations requiring completion.
We highlight the importance of early consultation to all customers at the earliest stage of a development. We can be contacted informally for general support questions, regarding the process to obtain a new water or waste water connection, and this can even take place prior to your planning application being submitted.
To begin the more formal application process with us, you can complete our enquiry form. This should include as much information as possible to allow us to understand your plans, and to support a detailed response from us. This form to be used is the Pre Development Enquiry (PDE).
This form is a new version of our preciously named Development Impact Assessment (DIA). The PDE is intended to capture early details relating to your development plans, and will allow us to provide you with a response relating to the drainage or water demand of your site, and to provide you with early guidance that may influence the layout of your pipework or the points of connection for water and wastewater.
Please be aware: any response provided at this stage is not a guarantee of water or wastewater capacity for our network, and you are still required to submit further formal applications.
Dependant on your needs you can then use the following forms to move forward in the process:
Pre Development Application
Sewer Connection Application
Water Connection Application
Application for New Sewers to Serve Housing Developments
Application for New Water Mains to Serve Housing Developments
Design content with your application
Ensure that your applications are supported by appropriate design calculations. Design must include all the necessary consultations with your Local Authority, subsequent roads authorities, the Scottish Environment Protection Agency (SEPA), fire authorities and other relevant bodies.
Designs will include any required diversions of our existing infrastructure. The published guidance documents: ‘Sewers for Scotland’ and ‘Water for Scotland’ are available from WRC.
Important: Scottish Water will normally grant design approval within 28 working days of receipt of an acceptable application.
Our Charges and Payment
Any charges in relation to our application process and the final connection to our infrastructure is advised within our quotation process, after we have assessed your application and as part of the design approval response. Within this quotation we will confirm what these charges relate to, and the overall cost. We will also confirm within this correspondence, the required point of payment prior to your connection or connections being completed.
Please be aware: a number of our charges should be paid before you start work on site, and further details will be included in any seperate invoices you receive from us.
For details of our charges please refer to our current Scheme of Charges document.
Your step by step guide to the new connections process for your new development
To be submitted at the early stages of your development planning process to enquire about our provision of water or wastewater services
To be submitted for a sewer connection for a single dwelling
To be submitted for a water connection for a single dwelling or to request water for building purposes
To be submitted for developments of a larger scale for multiple connections to the public sewer network and to be submitted in conjunction with detailed designs
To be submitted for developments of a larger scale for multiple connections to the public water network and to be submitted in conjunction with detailed designs
"Sewers for Scotland – 2nd Edition" is a design and construction guide aimed at all developers and their consultants who plan to undertake a development of any size in Scotland.
Sewers For Scotland 2nd Edition glossary of terms and abbreviations.
Following approval of your water design you must assign a company to install your new water main infrastructure. This company must be approved by Scottish Water, a full list is available here.
Scheme of charges 2013-2014. Charges for household customers and other non-licensed activities.