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Standpipes - find out more

picture of a Scottish Water standpipe

To protect the integrity of our networks, all users of water hydrants must obtain a Scottish Water standpipe licence. Our standpipe licence will enable you to access our networks and draw water from hydrants using our approved standpipes. Standpipes cannot be used for Building Water purposes or on fixed premises including temporary site portacabins/site welfare facilities.


Each of our standpipes is fitted with an anti-pollution device to prevent back-flow and reduce the risk of contamination entering the public water supply. They are distinctly coloured with our corporate colours, blue and purple, and tagged with an individual registration number.

How do I apply for a licence?

Applying for a Scottish Water standpipe licence is easy. Simply complete your application form (doc) and return it to our Standpipe Service Desk along with your advance payment to:

Standpipe Service Desk
Scottish Water
Marchmount House
Dumfries
DG1 1PW

Hire or renewal of your standpipe/licence requires a purchase order or reference number and on receipt of your application we will send an invoice. Find out the ways to pay your invoice here.

The hire charges for 2017/18 for each standpipe licence are as follows (costs inclusive of 20% VAT):

Period of Hire:     3 months      6 months    9 months    12 months
Cost:                     £197.16        £394.32      £591.48       £581.76

Delivery cost of standpipe - £25.00 (inclusive of 20% VAT)  (to be added to your Purchase Order or Reference).

You can pay your Scottish Water invoice here.

If you wish to discuss our payment terms please contact us on 0845 601 8855 or email Standpipeservicedesk@scottishwater.co.uk

Where do I collect the standpipe?

You can collect your standpipe by contacting our Standpipe Service Desk who will make arrangements for you to collect your standpipe from:

Burdens Ltd (Wolseley UK Ltd)
101 Main Street
Newmains
North Lanarkshire
ML2 9BG
Operational Hours - 8am - 5pm, Monday to Friday.

If you prefer, you can request that the standpipe be delivered to you by courier (There will be a £25.00 inclusive of 20% VAT charge per standpipe incurred for this service) which must be added to your  purchase order or reference number.)

You can pay your Scottish Water invoice here.

Please note hydrant keys are not issued by Scottish Water. Purchase of the hydrant key is the responsibility of the hirer. 
 

How do I return the standpipe?

You can return your standpipe to:

Burdens Ltd (Wolseley UK Ltd)
101 Main Street
Newmains
North Lanarkshire
ML2 9BG

Operational Hours - 8am - 5pm, Monday - Friday

Standpipe returns are the hirer’s responsibility.

How do I renew my licence?

Two weeks before your licence is due to expire we will send you a reminder letter and application form for you to renew your licence. If you do not renew your licence or return your standpipe, you will be liable to pay a years cost for your standpipe.Each standpipe licence can be renewed on a 3, 6, 9 or 12 month basis. Payment can be made by official purchase order or reference number and should be included with your renewal application.

Further information

For more information on our standpipe licensing scheme contact our Standpipe Service Desk on 0845 601 8855 or email standpipeservicedesk@scottishwater.co.uk

Standpipe Licence Terms & Conditions (doc)
Download application form (doc)

Unauthorised use of fire hydrants and taking water without permission are criminal acts.   Continued use of non-approved standpipes may lead to prosecution.