29th August 2015, 20:00
Supplies have now been restored to those customers affected in the Edinburgh area.
As supplies fully restore customers may experience some discolouration to their water, rest assured this is perfectly safe to use. In order to clear this you should run just your cold kitchen tap at half pressure until the water stream runs clear.
For any further assistance call us on 08000 778 778 and one of our experienced Customer Service Advisors will deal with your call as quickly as possible. Alternatively you can follow us on Facebook and Twitter.
Callanish and surrounding areas
29th August 2015, 18:25
Scottish Water has issued a boil water notice on the advice of the Consultant in Public Health Medicine (CPHM) at NHS Western Isles after a routine sample showed there had been a small deterioration in the normal quality of the water supply.
The affected areas and post codes are:
Garynahine (HS2 9DS)
Linshader (HS2 9DR)
Breasclete (HS2 9ED, HS2 9EF, HS2 9FF)
Callanish (HS2 9DY)
Tolsta Chaolais (HS2 9DW)
Customers in these areas should boil their water before using it and continue doing so until further advice from Scottish Water.
Water that has been boiled is safe to use for drinking, preparing food (including ice cubes and salads), preparing babies’ feeds and disinfecting feeding equipment, cleaning teeth, pet food and drink, and washing open wounds, provided it has been allowed to first cool.
In the affected areas, water can still be used for bathing and washing (including babies), washing dishes (provided customers use hot water and dry thoroughly before use), washing clothes and flushing the toilet.
Water which has been boiled and allowed to cool should be stored in clean containers in a fridge or other cold place.
Scottish Water apologises for any inconvenience and thanks affected customers for their patience and understanding.
For further information or advice please visit our website www.scottishwater.co.uk or call us on 0800 0778778.
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29th July 2015, 11:00
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