This website uses cookies. Cookies are text files that websites place on your computer to collect information about your visit. Find out how we use cookies and how to switch them off here: Cookie Policy

Service Updates


4th July 2015, 22:11
ML1, ML4, ML6

Scottish Water is continuing investigation work into the cause of recent issues with the water quality in certain ML postcodes.

In order to facilitate the investigation work, the water supply source was switched over to an alternative water treatment works. This was a temporary measure and now the supply has been switched back to the usual source.

This work may cause some disturbance to the natural sediment in the mains as supplies are redirected. While no loss of supply is anticipated, there may be some temporary discolouration as the sediment is disturbed.

Scottish Water wish to apologise for any customers affected by this essential work and advise customers to run their kitchen tap at half pressure until the water runs clear.

Regular updates will be posted at or customers can check our social media channels at or

Keep Me Updated

1st May 2015, 00:30

If you would like to receive SMS updates relating to an event in your area, please text the word ‘Update’ and your postcode to 82228.

For example, text ‘Update EH10 6XH’ to 82228.

To stop receiving updates, please text the word SWSTOP to 82228.

Note that each SMS message sent to Scottish Water for this service will normally cost 10-12p, depending on your network.

There is no cost to receive updates however you may be charged by your network provider for receiving messages whilst outside of the UK.

Please note SMS updates will only be sent between 08:00 and 20:00 Monday to Friday. Between the hours of 20:00 and 08:00, you will only hear from us if there is an event which critically affects the service we provide.