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Service Updates

Scottish Water aims to advise customers of emergency or essential works taking place that may affect their water supply. This may include no water, low pressure or water quality cases. We will work around the clock to ensure regular updates are available for you.

If you are affected by an unplanned interruption to your supply we have prepared a leaflet that explains what to expect.

If you are affected by any of the below cases and no information is visible here then please contact us on our freephone number 0800 0778 778. If easier for you, you can also contact us on Twitter at or on Facebook at and we will be sure to respond to you as soon as we can.

If you would like to receive SMS updates relating to an event in your area, please text the word ‘Update’ and your postcode to 82228. Please click here for T&Cs.

Black Isle

21st May 2018, 07:37
IV1, IV6, IV8, IV9, IV10

Repairs continue on the burst main near to the Tore roundabout on the A9 which may be causing some customers to experience disruption to their supply.

A water inspector is onsite carrying out emergency adjustments to the network to bring all customers back into supply while repairs are ongoing.

We apologise for any inconvenience this may be causing customers and we will provide a further update as soon as more information becomes available.