As a Scottish Water customer, your opinions are important to us. That's why we're asking you to take a few minutes to fill in this online survey about the service you receive. The information you provide in this survey will be used for research purposes only. We guarantee that the information you provide can in no way be used to identify the individuals who have taken time to offer us their feedback.

Please note: we are not able to re-contact customers who complete this survey, if you would like to raise a concern with Scottish Water which requires a reply please click here for more information.