If you are out of water...

If you are out of water firstly check with your next door neighbours.  If they have not got the same problem it is likely that your pipe has frozen. Please contact a plumber directly:

SNIPEF - www.needaplumber.org

Tel: 0845 224 0391

Lines open Monday to Friday 8.30am to 5pm.

Read this practical information on burst and frozen pipes

Loss of water

If your neighbours also haven't got water, it could be a problem with our pipes.  Call us on 0845 601 8855.  Please bear with us, we are doing the best we can to answer all of the people who contact us.

More information

If you see a burst pipe in a street or in a field

If you are out of water

Practical advice for burst and frozen pipes in your home

Your responsibility for drains and pipework

Keeping your home warm this winter

A film of our contact centre

Fixing a burst pipe in Edinburgh

Take care on frozen water in cold weather

Beat the bogus caller