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water quality

Your Water Quality

We live in a rain soaked climate and we are almost entirely surrounded by sea and have great, deep and clear rivers and lochs; we can sometimes take our water for granted.

Most of our water comes from rain - but just because it rains so much does not mean that we can afford to be wasteful with our water. Who would have thought that we should appreciate the rain so much?

When it rains, the water either flows into streams, rivers, lochs and reservoirs, or it seeps into the ground, where it filters through rock, losing its pollutants as it seeps through, and becoming pure in the process.

Click here to find out more about the water cycle

Why is water treated?

When rain falls from the sky, it is not safe enough to drink. Water contains micro organisms that can damage our health.  Our water treatment process removes harmful organisms to make sure your water is clear, fresh and safe to drink and use for washing, cleaning, bathing, cooking...

Click here to find out more about the water treatment process

How water quality is measured

The water we supply to your taps must meet the highest standards set by the government and the EU and we regularly test the water at water treatment works and from customers' taps to ensure that your water conforms to the highest standards

Click here to find out more about where our water comes from

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Determined to be the Best Value For Money Water Company in the UK