2011 - 2012 Charges

SW employee talking to customer 

Your combined water and waste water service charges remain frozen for households across Scotland during 2011/2012.

The combined water and waste water service charges effective from April 2011 were delivered by post in April with your council tax bill

The average water charge for households across Scotland in 2011/12 continues to be around £324.

Water charges in England and Wales are set at around an average inflationary increase of 4.6% (£16).

The average household charge in Scotland continues to be less than the average household bill in England and Wales (£356) and lower than the average in most of the companies south of the border. It is also considerably lower than other utility charges.

This is the third year running that Scottish Water’s household charges have remained frozen at this level.