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Unmetered Charges 2017 - 2018

The unmetered household charges are based on the Council Tax Band for your home. For 2017/18 the Combined Services charge will rise by 1.6% from what you paid last year. The unmetered household charges in Scotland which will apply from 1 April 2017 until 31 March 2018 are as follows:

Unmetered charges 2017 - 2018

These charges apply to every household which has a connection to the public water supply, the public waste water network or both. 

Your water and waste water charges will be shown on your Council Tax bill, even if you receive Council Tax Reduction. Some Council Tax exemptions and discounts will also apply to these charges, such as single occupancy or if you are a student. 

If your property has been altered to meet the needs of a disabled person, you may be entitled to a Disabled Banding Reduction on the charges you pay for your property. 

Your local Council bills and collects these charges on our behalf and you can find details of how to pay on your Council Tax bill. Please contact your local Council for further information and help with payment options.

Important: If you receive Council Tax Reduction

Even if you are in receipt of full Council Tax Reduction you must still pay a water and waste water charge for the services that you have at your home. However you will receive a reduction of up to 25% on the unmetered household charges shown.

If you are in a household that receives Council Tax Reduction but no other status discount, such as single occupancy, you will receive a reduction of up to 25% of your water and waste water charges. In these situations householders that receive 100% Council Tax Reduction support and therefore have no Council Tax to pay, will still need to pay 75% of the full water and waste water charges. 

If your household receives Council Tax Reduction and a status discount, your water and waste water charges will only be based on the status discount. 

Your water and waste water charges will be shown on the Council Tax bill that you will receive from your local Council, even if you do not need to pay any Council Tax, so please look out for this when your bill arrives.

Click here to view/download the Scottish Water Unmetered Household Charges 2017/18 leaflet - you will also receive a hard copy of this leaflet along with your Council Tax bill that your Council sends you during February/March 2017*.

* A copy of the leaflet is sent with your Council Tax bill that your local Council send to you during February/March 2016. Households in Aberdeen City Council, East Lothian Council, Edinburgh City Council,  Falkirk Council, Fife Council, Renfrewshire Council and West Lothian Council areas - please note that you will not receive a copy of this leaflet along with your Council Tax bill, the content of this leaflet is either included within the Council Tax information booklet or available online instead.