Executive Leadership Team
The Executive Leadership team are responsible for the strategic direction of Scottish Water.
Douglas Millican - Chief Executive
Douglas was appointed as Chief Executive on 1st February 2013 following a period as Interim Chief Executive from October 2012.
Douglas had previously been Finance and Regulation Director since Scottish Water was formed in April 2002. He was formerly with East of Scotland Water, initially as Financial Controller and latterly as Commercial Director.
Prior to this, he worked with Price Waterhouse and Tyco. He is a Chartered Accountant with a BCom from the University of Edinburgh and is an Associate Member of the Association of Corporate Treasurers.
Geoff Aitkenhead - Asset Management Director
Geoff was formerly General Manager, Customer Services and Networks at East of Scotland Water (ESW) where he led the Asset Management Group. Previously, he was Strategic Development Manager, Operations at ESW and Capital Planning Manager at Borders Regional Council.
He is a graduate of Newcastle University, a member of the Chartered Institute of Water and Environmental Management and a Fellow of the Institution of Civil Engineers. Geoff is Chairman of Scottish Water Solutions and also sits on the Board of Scottish Canals. Geoff is a former Chairman of WaterAid (Scotland), an organisation dedicated to the provision of clean water and sanitation in the developing world.
Christopher Banks - Commercial Director
Chris was formerly Business Development Director with Ennstone plc. Previously, he was Commercial Director at Scottish Coal and Celtic Energy, following his earlier career in minerals, shipping and construction products.
He gained an MA in History at Oxford University and an MBA at Cranfield School of Management. Chris is also a Fellow of Chartered Institute of Marketing and a Member of Chartered Institute of Purchasing and Supply. Chris was a Non-Executive Director of Sgoiltean Ura LLP up until the end of March 2013.
Shirley C Campbell - Director of People and Organisational Development
Shirley was People and Organisational Development Director for Heriot Watt University in Edinburgh.
Previously she was UK Human Resources Director and Corporate Services Director for Royal and Sun Alliance and UK Organisational Development Director for Aviva plc. She also worked on the development
of Aviva's operations across India.
She has a BSc in Psychology and a post graduate qualification in Personnel Management. Shirley is a Chartered Member of the Institute of Personnel and Development and a trained counsellor.
Peter Farrer - Chief Operating Officer
Peter was formerly Customer Service Delivery Director and prior to that, General Manager of Business and Asset Planning.
Prior to this, Peter was General Manager of Operations and has held various other operational and engineering roles within Scottish Water’s predecessor organisations, East of Scotland Water and Lothian Water and Drainage.
He has 29 years experience in the water industry since graduating from Heriot Watt University as a Civil Engineer in 1984. He is a Chartered Civil Engineer, gained an MBA from the Edinburgh Business School in 2001 and is a Fellow of the Institution of Civil Engineers and a Vice President of the Institute of Customer Service.
Grant Nairn - Director of Technology and Information
Grant's role is to drive the effective use of technology to deliver the best possible outcomes for Scottish Water customers.
Grant joined the management team from HBOS where he was Head of IT Strategy and Head of
Prior to this Grant's career was in consulting at Accenture and McKinsey & Co. Grant has a 1st class BSc in Physics from Edinburgh University.
Chris Wallace - Director of Communications
Chris Wallace joined Scottish Water in April 2007 as Director of Communications.
Chris is a former Managing Director of Barkers Scotland. He attended the University of Stirling and
has a BSc in Management Science and a diploma in Marketing.
Chris is responsible for advising the leadership team and board on corporate reputation and for leading teams working in media relations, public affairs and internal communications.