How to Get Your Deregistration Approved First Time
Please provide up to date contact details in case Scottish Water needs to visit the premises.
EvidenceWhere possible, please provide as much evidence as possible for a Deregistration or service removal. This could include as-built plans, photographs, emails or letters.
SAACheck to see if the SAA has been updated. This will also show a domestic entry, if applicable. If the SAA entry has been deleted, provide details of the other premise(s) it merged with.
If the property was demolished, then the customer should have applied for a Permanent Disconnection in advance. Please provide the Case Number of any previous Permanent Disconnection application.