Scottish Water Horizons are  installing new sewer pipes in the Echline area of South Queensferry. 

The works are upgrading the local sewer network to allow development in the area to connect to the existing system, these works are required to increase capacity in the pipes to ensure the sewer performance is not impacted by the new development.

Update December 2023

While we have made good progress, unfortunately due to difficult ground conditions and unchartered utilities encountered we will not complete the works prior to Christmas as planned.  

We will continue with works up to a suitable point before Christmas and will require approximately 2 weeks from 8th January 2024 to complete the works. We apologise for this additional inconvenience and the additional disruption this will cause.  Temporary traffic lights will be in place during this time.

Due to customer contacts and a subsequent review we are aware that the customer engagement prior to starting the construction works on Echline View fell short of the expected standard and Scottish Water a sincerely apologise to our customers affected by the disruption caused by our works.

We recognise that the amount of notice given was insufficient for the level of disruption and the communications should have included details to help customers understand the impact the works were going to have.  This would have allowed all customers sufficient time make the adjustments required. 

We took steps to amend the programme of works and construction methodology to allow the road closure to be removed earlier than originally planned. Though, unfortunately, due to the discovery of unchartered utilities, the works have suffered delays.

There will be access and parking restrictions to a small amount of properties, whom we have written to directly, whilst the temporary traffic lights are in place.  Should any residents have specific access requirements during this time please contact us in advance to discuss.

If anyone requires any support or would like to discuss further with the project team please contact the Scottish Water Helpdesk on 0800 0778 778 in the first instance to ensure each call is recorded and dealt with through the due process.  A member of the project team will then contact the customer directly. 

Mackenzie Construction will be carrying out this work on our behalf