Burst Water Main in Duffus, Elgin
Posted: Friday 23rd April 2021 09.40hrs
Next Update: Friday 23rd April 2021 11.00hrs
We have now identified the cause of the interruption to water supply affecting customers in Duffus, Elgin.
A team is now on-site at Northfield to carry out the repair and start to return supplies to normal.
Please be aware that you may experience no water supply or low / intermittent water pressure. You may also experience discoloured water.
At present we expect to complete the repair in a timeframe which means we do not plan to provide bottled water at distribution locations.
If you require additional support, please use this link to sign up as a Priority Services Customer.
Unplanned Interruption to Supply
We understand how frustrating an interruption to your water supply can be. Read our dedicated factsheet for what to expect.View Factsheet
Interruption to supply
When we are doing maintenance or repairs to the water network, you may experience cloudy or discoloured water. This video explains what to do if you are affected.