One of our key aims is to make charges reflect, as closely as possible, the cost of the services we provide. As a metered customer you will be billed directly for all water and waste water services by Scottish Water. When we send your bill it may consist of the following elements, depending on which Scottish Water services you have:

  • Annual Fixed Charges
  • Volumetric Charges
  • Property and Roads Drainage Charges 

The average metered household customer will typically have a 15mm or 20mm water meter installed. 

If your home has a water meter the metered charges from 1 April 2020 until 31 March 2021 are:


Annual Fixed Charges 

The annual fixed charge is based on the size of the meter serving your house or property.

Fixed Charges



Waste Water


Up to 20mm £155.64 £159.84
25/30mm £462.00 £475.00
40mm £1,309.00 £1,344.00
50mm £2,910.00 £2,989.00


Volumetric Charges 

These water and waste water charges are each based on the size of your meter and the volume of water recorded on the meter serving your property. 

Volumetric Water Charges £/m3
For the first 25m3- up to 20mm meters only £2.4438
For volumes after the first 25m3- up to 20mm only £0.8855
Volume charge for larger meters £0.8855
Volumetric Waste Water Charges £/m3
For the first 23.7m3- up to 20mm meters only £3.1598
For volumes after the first 25m3- up to 20mm only £1.4942
Volume charge for large meters £1.4942


Property Drainage and Roads Drainage Charges

These charges are based on the Council Tax Band for your home/property. 

Council tax band Property Drainage Roads Drainage
A £32.10 £32.10
B £37.45 £37.45
C £42.80 £42.80
D £48.15 £48.15
E £58.85 £58.85
F £69.55 £69.55
G £80.25 £80.25
H £96.30 £96.30


If rainwater drains to the public sewer from your property, then Property Drainage Charges will apply. Where Scottish Water deals with no Property Drainage from any part of the property, no Property Drainage Charges will be applied.

If your property has either a connection for waste water or for Property Drainage you will also need to pay a charge for Roads Drainage.


Charges documents

Download our charges documents

Click here