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Nairn residents and businesses urged to help keep the water cycle running smoothly

01 February 2018

Scottish Water is urging customers in Nairn to help keep the water cycle running smoothly by taking care with what goes down kitchen and bathroom drains.

The reminder follows a recent sewer blockage in the Harbour Street area which caused localised flooding in the road. A Scottish Water team attended and was able to clear the blockage and carry out a clean-up of the affected area.

Gavin Steel of Scottish Water says:

“Any incident of sewer flooding is unpleasant and I would like to apologise to customers and road users who were affected by the blockage which occurred last week in Harbour Street. On this occasion, the spill was contained in the street and did not enter homes, businesses or the wider environment.

“Of the 37,000 blocked drains and sewers which occur each year across Scotland, around 80% are caused either by inappropriate items being put down the toilet; or fat, oil and grease being put down the sink.

“We believe that one of the most important things we can do to tackle blocked drains and sewer flooding is to work together with our customers to help prevent these blockages in the first place.”

As part of its continuing work to keep the water cycle running smoothly, Scottish Water is sending information to customers in central Nairn highlighting the importance of following simple kitchen and bathroom checklists.

In kitchens, the key message is that fat, oil and grease should never be put down drains, but allowed to cool in a container and disposed of into food waste recycling or the bin. Soups, stocks, sauces and milk products can also congeal and harden in drains, so should be disposed of in the same way.

In the bathroom, Scottish Water urges customers to use the ‘Three P’s rule’ and only flush pee, poo and toilet paper down toilets. Items like wipes, nappies or cotton buds can cause drains to block and should always go in the bin, not down the toilet.

A reminder of the bathroom checklist of ‘never flush’ items is;

All wipes (baby, personal cleansing, toilet and household cleaning) - even if the pack says ‘flushable’.
Sanitary items (sanitary towels, tampons, liners, applicators and backing strips).
Cotton wool, cotton buds, disposable nappies and nappy liners.
Condoms, incontinence pads, colostomy bags, used bandages and contact lenses.

Gavin Steel of Scottish Water adds:

“By taking simple steps, everyone can play a part in preventing the kind of incident that occurred last week, keeping water charges low and protecting the local environment. Scottish Water will continue to invest in maintaining and improving our infrastructure, where needed, while responding as quickly as possible when blockages occur. We would urge customers to contact us on 0800 077 8778 to report any instance of sewer flooding as soon as possible.”