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Scottish Water’s Internal Communications team enjoys major success at prestigious awards

10 September 2018

The Internal Comms Team

The Internal Comms Team


Scottish Water has won a number of awards at the prestigious Institute of Internal Communication (IOIC) Scotland Awards 2018, which showcase the high-quality work being done across the country.

The utility’s Internal Communications team won a total of four awards and were highly commended in another at the IOIC event at the Balmoral Hotel in Edinburgh on Friday September 7.

Scottish Water won: the Communications Team of the Year award – for the work of their Internal Communications team; the Best Event award for Vision in Focus – their programme of all employee events; the Most Inclusive Campaign award for Belong at Scottish Water – their diversity and inclusion approach; and the award for Most Innovative Communication for their Data Protection video called Keeping our Business Water-tight.

The company was also highly commended in the Best Rebrand category for their new inhouse publication, SW Magazine, and the IOIC awarded Ruth Findlay, Scottish Water’s Head of Internal Communication, the Outstanding Contribution to the Communications Industry Award.

Speaking after the awards, Ruth said: “Our Internal Communications team works hard to provide the right channels, content and coaching for good communications to flourish. Engaging our people effectively is central to delivering our leading customer service, and so we are delighted to receive these IOIC awards in recognition of our achievements.”