Scottish Water Joins Valuable 500 Movement on Disability Inclusion

21 May 2020
Scottish Water joins Valuable 500 movement

Inclusion

We aim to create an inclusive environment where impairment is not a barrier to being able to thrive at work.

“We are now entering a world where vast swathes of society can personally relate to what it is like to be socially excluded. It has awoken a collective empathy, both in society and business more broadly.”

Caroline Casey
Founder, The Valuable 500
Scottish Water has joined a powerful global coalition building disability inclusion into its services.

The move will ensure customers and employees can enjoy the same level of service and workplace experience and not be negatively impacted because of a disability.

Announced on Global Access Awareness Day and the UN’s World Day for Cultural Diversity and Dialogue, Scottish Water is joining with the world's largest companies and organisations known as The Valuable 500 to support a movement to placing disability inclusion on business leadership agendas.

It is important that disability does not act as a barrier for customers when accessing our vital water and waste water services.

For our employees, we aim to create an inclusive environment where impairments do not inhibit the opportunity to thrive at work.
 
The Valuable 500 is calling on business leaders to act on the structural inequalities against people with disabilities when it comes to accessibility and inclusion.

Shirley Campbell, Director for People commented:“We are delighted to be part of The Valuable 500 movement and look forward to working with them in sharing best practice on how we can continue to provide equal accessibility and opportunities for all SW employees and customers, especially those with additional needs.”

Caroline Casey, Founder of The Valuable 500, said: “As people globally are implored to stay at home to prevent the spread of coronavirus, we are now entering a world where vast swathes of society can personally relate to what it is like to be socially excluded. It has awoken a collective empathy, both in society and business more broadly, that this is often the norm for people with disabilities.

“Businesses have proven that they can adapt and revolutionise working models in a short time frame when forced to do so. Now, business leaders must continue this approach in levelling the playing field when it comes to equal accessibility and opportunity for all in the business community.”

Scottish Water operates a priority support register for customers who require extra help. Within the organisation, our Belong network supports employees with a wide of health problems and disabilities.
 
During the Covid-19 pandemic Scottish Water has helped customers who may be self-isolating or have a higher risk of infection. This has included adhering to self-distancing measures and introducing communicating remotely. Advisors have also contacted people on our register proactively to check they are okay, ensure their details are correct and signpost to any other services.
  
Through our commitment to diversity and inclusion, Scottish Water is a member of the Business Disability Forum and supports the Energy and Utility Skills Sector Inclusion Commitment which seeks to attract and recruit more diverse talent into the sector including people with disabilities.

Global Accessibility Awareness Day (GAAD) is an awareness campaign focusing on digital access and inclusion for the more than one billion people with disabilities and impairments worldwide.

Today, the Valuable 500 marks Global Accessibility Awareness Day and the UN’s World Day for Cultural Diversity and Dialogue by calling on business leaders around the world to learn from the COVID-19 pandemic.
  
For more information please visit: www.thevaluable500.com