We are always happy to help with any questions or inquiries you may have. This may be regarding an existing application with our team or a new inquiry to guide you through the process.
Please contact us by using the details below.
Our main office operates Monday - Friday, within business hours.
E-mail our teams:
Main office contact address:
Buchanan Gate Business Park,
Main office phone number (9am–5pm):
0800 389 0379
Urgent contact with Scottish Water outside of these hours can be directed to our central Contact Centre:
Customer Helpline, open 24 hours:
0800 0778 778
Customer Service email:
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