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Additional support offered by other utility companies

Other Utilities
Energy companies operating in Scotland also offer a similar service to our additional support register. The Priority Services Register (PSR) is a free service that helps energy companies look after customers who have extra communication, access or safety needs.

There are two electricity Distribution Network Operators who look after the wires and cables that bring electricity to communities across Scotland. They are Scottish & Southern Electricity Networks (SSEN), who are responsible for the north of Scotland, and Scottish Power Energy Networks (SPEN) who are responsible for central and southern Scotland. Both operators have Priority Service Register schemes and you can find out more information here:

SSEN (North Scotland)
SPEN (Central  & Southern Scotland)

Gas network company SGN also has helpful information on its website about it’s other initiatives to support vulnerable members of our communities to stay safe and warm here.