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Scottish Water Scientific

Committed to providing high quality, competitively priced, accredited services, tailored to our customers needs and requirements

Scientist at work

Festive period notice:

Scientific Services work 365 days a year, however, on bank holidays over the festive season we have reduced capacity for projects and other non-regulatory sampling and analysis.  

We would like to make our customers are aware of our opening times and collection & drop-off dates for your samples in the run up to the festive season.

We will be able to receive and process Microbiology samples that are delivered to the laboratory or drop-off locations up until 24nd December.

As in previous years we will not accept BOD samples from 18th December 2018 until 3rd January 2019. 

Our drop-off locations and laboratories will be open and able to receive samples directly as normal until Monday 24th December.  Our sample registration line, drop off locations and courier network will work weekend schedules on 25th & 26th  December and 1st & 2nd January.

We understand the importance of offering a wide range of services which is why Scottish Water Scientific are now offering much more than analytical services. By clicking on the options above, you will be able to find out more about each of our services.

Our experienced and dedicated Customer Management Team work closely with our customers to maintain our high standards of customer service and ensure we are offering services which meet your requirements.

For more information, please read our Customer Information Pack and corresponding documents here.

You can also contact us directly by entering your details below, call our Customer Helpline on 0800 0778778 and ask to speak to a member of the Scientific Services Customer Management Team or email us directly on scientific@scottishwater.co.uk

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