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This page lists the homepages of the sections on the website:


You and your home

Investment and Communities

About us


Our Services



About us

Escalating Complaints

We do everything we can to help you with your complaint, but if you are still not happy please find out how we can help you even more

Making a claim

Scottish Water believes everyone has a role to play in ensuring public money is protected. We are committed to using our funding efficiently and for the purposes it was intended. For that reason, it is important that you are aware of the terms and conditions that we need to follow as part of our claims process.

Please see the booklet below for further information.


Scottish Public Services Ombudsman

Find out more about the Scottish Public Services Ombudsman (SPSO).

Social Media

How Scottish Water uses social media