This website uses cookies. Cookies are text files that websites place on your computer to collect information about your visit. Find out how we use cookies and how to switch them off here: Cookie Policy

Our Service Standards

11/07/2016 - 848 KB PDF | Download

There are a number of services that we promise to provide you with. We call these Our Service Standards. They help you to know what to expect from us. This sheet explains what your rights are and what happens if we don’t keep our promises to you.