Where a burst allowance is granted, this will be applied as an adjustment to volumetric charges by the CMA at Final Reconciliation.
Our Wholesale Burst Allowance policy provides clear guidelines on the circumstances in which we may grant a burst allowance to a Licensed Provider in respect of water or sewerage services provided under the Wholesale Services Agreement.
Contact our Allowances team through the LP Customer Portal
Burst Allowance Checklist
Got a question? Read our burst allowance application checklistDownload Checklist
Bust Allowance Policy
Is your customer eligible? Read the full policyDownload Policy