Frozen Valve in Glasgow G13
Posted: Tuesday 12th January 2020 21:30hrs
Next Update: Wednesday 13th January 08:00hrs
We are currently resolving an issue with a frozen valve which is causing an interruption to water supply for customers in the G13 area of Glasgow.
The water supply will gradually return to normal for customers when work has been completed.
While we carry out the repair please be aware that you may experience no water supply, low / intermittent pressure or discoloured water.
At present we expect to complete the repair in a timeframe which means we do not plan to provide bottled at distribution locations.
If you require additional support, please use this link to sign up as a Priority Services Customer.
If you have experienced flooding due to this incident and need support, please call us on 0800 0778 778 or via one of the other methods on our contact us page.
Unplanned Interruption to Supply
We understand how frustrating an interruption to your water supply can be. Read our dedicated factsheet for what to expect.View Factsheet
When we are doing maintenance or repairs to the water network, you may experience cloudy or discoloured water. This video explains what to do if you are affected.