Burst Water Main in Glasgow
Posted: 13th May 2020,8.45hrs
Next Update: 13th May 2020, 9.45hrs
We have now identified the cause of the interruption to water supply affecting customers in Glasgow.
A team is now on-route to Ferness Oval to carry out the repair and start to return supplies to normal. Water to this area has been turned off due to flooding in nearby properties.
Please be aware that you may experience no water supply or low / intermittent water pressure. You may also experience discoloured water.
At present we expect to complete the repair in a timeframe which means we do not plan to provide bottled water at distribution locations.
Excavation work will need to take place to expose and repair the damaged the water pipe.
If you require additional support, please use this link to sign up as a Priority Services Customer.
If you have experienced flooding due to this incident and need support, please call us on 0800 0778 778 or via one of the other methods on our contact us page.
Unplanned Interruption to Supply
We understand how frustrating an interruption to your water supply can be. Read our dedicated factsheet for what to expect.View Factsheet
Interruption to supply
When we are doing maintenance or repairs to the water network, you may experience cloudy or discoloured water. This video explains what to do if you are affected.