Final update 

Posted: 13th October 2020 10.55hrs

Water supplies in Melrose which were affected by a burst water pipe are now returning to normal. We thank you for your patience and understanding during the incident.

We have carried out a full repair of the fault and are now returning to normal service.

Water supply is being restored but you may experience low / intermittent pressure issues, which could be due to an airlock in the pipes. Our "Unplanned Interruption to Your Water Supply" factsheet will help you to resolve this issue.

You might also experience discoloured water. This is normal after such an incident. Our factsheet on discoloured water provides information on how to resolve this type of issue.

Discoloured Water

To learn more about discoloured water read our factsheet. 

View factsheet