Final update 

Posted: Wednesday 13th May 2020 - 17:45hrs

Water supplies on Orkney which were affected by a burst water pipe in Rendall are now returning to normal.

We have carried out a full repair of the fault and are now returning to normal service.

Water supply is being restored but you may experience low / intermittent pressure issues, which could be due to an airlock in the pipes. Our "Unplanned Interruption to Your Water Supply" factsheet will help you to resolve this issue.

You might also experience discoloured water. This is normal after such an incident. Our factsheet on discoloured water provides information on how to resolve this type of issue.

We would like to thank all affected customers for their patience and co-operation during this incident.

Discoloured Water

Some of our customers may be experiencing discoloured water as supplies are restored. To learn more about discoloured water read our factsheet. 

View factsheet

Discoloured water

When we are doing maintenance or repairs to the water network, you may experience cloudy or discoloured water. This video explains what to do if you are affected.