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Ayr Water Mains

Work started in Ayr town centre on 24th April 2017 to replace the water mains to ensure our customers continue to receive the highest quality drinking water possible.

Key Project Facts

  • The overall project will take around 8 months to complete
  • On rolling programme, work is currently being carried out on High Street which is expected to last until mid-July.
  • A road closure will be in place n High Street between the hours of 8pm and 6am to minimise disruption.
  • We will notify all affected customers prior to any water supply interruptions
  • There will be road and lane closures in the town centre and we will be updating this page on a regular basis, so please keep checking back for up to date information.
  • The work is being carried out by our alliance partners Caledonia Water Alliance (CWA) on our behalf.
  • Please note that all dates are approximate and are subject to change.

A public information event was held on Tuesday 11th April at Ayr Town Hall to give the community an opportunity to meet the project team and ask any questions about the project.

Update September 2017:

As of mid-September our Alliance Partner, Caledonia Water Alliance (CWA) have completed work in 44 of the 60 sections of the Ayr Water Mains network requiring renewal.The project team have faced many challenges along the way but our main priority has remained the customer and trying to minimise disruption where possible.

CWA’s Customer Liaison Officers believe that going the extra mile is a key part of their job and have consistently worked to achieve our main priority, helping customers in various different ways including taking bins out, helping the elderly with shopping, assisting with the removal of heavy household appliances and delivering bottled water to vulnerable people.

We have worked in collaboration with Ayrshire Council along with local community groups, accommodating planned public events and where necessary changing our programme of works. We’ve also adapted working hours to suit local businesses in an effort to minimise disruption to trading.

Seeking opportunities to leave a positive legacy and give back to the community has also been a key priority. CWA have visited local schools throughout the duration of the project, highlighting health and safety in a fun way for the children and providing prizes for those who took part. They recently donated merchandise including re-usable water bottles and school supplies to be used at Ayr Fun Day and set up a safe parking area for the community games event in Dundonald.

Ayr fun day

The project is due to be fully completed by the end of this year and we would like to thank local customers for their patience and understanding whilst these essential works are carried out. We will continue to work hard to put the customer at the heart of everything we do, keeping disruption to a minimum and going the extra mile for our customers.