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Waste Water Connections

Read on for some guidance for the formal process of applying for a new connection to the public waste water network and outlines the design work required as part of your early application.

For more technical Information please consult the Guide to Obtaining New Water and Waste Water Services in our document listing containing all the relevant application forms, you should fill out the Application to connect to a public sewer, the DSC1. The New Connections Guide will help you with this process.

Or you may request a copy by calling us on Tel 0845 601 8855.

Designing your connection

You are responsible for the design of private drains and new sewer connections. This design responsibility includes all the necessary consultations with roads authorities, SEPA, other relevant bodies and third parties.

We would advise you to employ a competent professional to assist you with the design of your site infrastructure to ensure the information you provide to us meets all requirements first time.

The first step in connection

A proposal for your connection design should be submitted to Scottish Water along with the relevant administration and inspection fee.

Please note that separate drainage systems are Scottish Water's preferred method of connecting to the public sewer and wherever possible surface water should be directed away from our existing combined sewers.

Our applications are available in our Applying for new connections section

Permit to Connect

When Scottish Water is satisfied with a proposal to connect to the existing infrastructure, a “Permit to Connect” will be issued. This is an approval to connect and will specify any requirement or conditions that we need you to comply with.

Scottish Water will also specify a time period for which this permit applies.  The connection must be made during this time period otherwise the permit to connect will be withdrawn.

Your contractor is responsible for all construction of your approved sewer connection, Scottish Water will need 5 days notice of work being carried out to allow us to programme a site inspection.

On satisfactory completion of all work the section of the pipe between the existing sewer and the boundary of the private property will be adopted by Scottish Water as part of the public network.

For further information please call our Customer Helpline on 0845 601 8855