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How to fix a burst pipe

1. If a pipe bursts in your home find the stop valve and turn it off immediately.

2. Then switch off your immersion heater and central heating boiler.

3. A pipe bursting is different to a pipe freezing. You should open all hot and cold taps to drain them of any remaining water to minimise the damage.

4. Let any solid fuel fires die down. You should also warn your neighbours so they can take steps to reduce the chance of any damage to their homes.

5. Switch off your electricity supply at the mains if there’s any chance that water could come into contact with electrical wiring or fittings.

6.  If you live in a flat or terraced house, you may have a shared water supply. Make sure you can get to the stop cock; this is normally located where the water supply enters the building.

7. Then check with your neighbours that turning off the water has not affected their supply.

8. It’s important to remember to make sure your hot water system is refilled BEFORE you re-light your boiler or switch on the immersion heater.

9. Call a registered plumber: if you are in any doubt about what to do.

Repairing a burst pipe...

1. You can make a temporary repair to a burst pipe by binding it tightly with a cloth or tape.

2. Replace this as soon as possible by a permanent repair, carried out by a qualified and registered plumber. 


Burst pipes in your property are your responsibility to fix. Follow our step by step guide on what to do if you have a burst pipe in your home.