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Supply pipe repair policy

The water supply pipe is the pipe that takes water from your property boundary into your home, see the pipework illustration here.

Homeowners are responsible for the maintenance and repair of water pipes within the boundaries of their property. Although responsibility lies with the property owners, there are things that Scottish Water can do to help resolve the problem as quickly as possible.  This also benefits the environment as leakage will be minimised.

 You can learn more about our water supply pipe repair policy here.