As well as providing water and waste water service to homes and non-household premises across Scotland, we also offer a range of non-licensed, on-demand services that can be provided directly to householders, occupiers of non-household premises, businesses and developers.  The services that can be requested by customers include:   

  • new connections to the public water supply and/or the waste water network
  • septic tank de-sludging services - for customers whose premises have a private septic tank
  • standpipe rental - to allow short-term or mobile access to a water supply
  • metering services for household properties- such as the installation of a water meter
  • disconnection of redundant water supplies
  • provision of information - such as the location of our assets. 

‘Your Charges Explained’ document contains a description of these on-demand services and the charges that will apply.

The ‘Your Charges Explained’ document for 2021-22 will be uploaded to our document hub soon.

 

Charges documents

Download our charges documents

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