Accessibility Statement for Scottish Water

We want everyone who visits the Scottish Water website to feel welcome and find the experience rewarding.

What Are We Doing?

To help us make the Scottish Water website a positive place for everyone, we've been using the Web Content Accessibility Guidelines (WCAG) 2.0. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.

The guidelines have three levels of accessibility (A, AA and AAA). We’ve chosen Level AA as the target for the Scottish Water website.

How Are We Doing?

We're working hard to achieve our goal of Level AA accessibility, but we realise there are some areas that still need improving. The following information explains what we're doing to make that happen.

1.2.4: Captions (Live)
Long term possibly training staff to include captions in all videos

1.2.5: Audio Description (Prerecorded)
Long term possibly addressing this through technology that is automated.

1.2.3: Audio Description or Media Alternative (Prerecorded)
Long term possibly addressing this through technology that is automated.

1.2.2: Captions (Prerecorded)

Long term possibly training staff to include captions in all videos

Let Us Know What You Think

If you enjoyed using the Scottish Water website, or if you had trouble with any part of it, please get in touch. We'd like to hear from you in any of the following ways:

email us at webteam@scottishwater.co.uk
call us on +447917715905
This accessibility statement was generated on 20th July 2018 using the Accessibility Statement Generator.