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Help & Support

Your Home
Your Home
- Your Water
  Follow your water from source to tap, and learn about your pipework responsibilities, or how to connect to our network
- Your Waste Water
  Find out more about our waste water services such as; septic tanks, sewage pollution and sewer flooding.
- Your Charges
  Check here for a detailed breakdown of your water and waste water charges
- Save Water
  Here are some simple tips and advice to improve water efficiency in your home or business
- Campaigns
  Help keep Scotland’s water cycle running smoothly and stay safe with our simple how-to guides
- Water Usage Calculator
  Calculate how much water and energy you use daily around your home
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  Enter your post code to find out more about water quality in your area
Water Usage Calculator

Check the quality of your water
In Your Area
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  Find out about all the latest investments and supply updates in your area
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Latest In Your Area

Current Service Updates
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  We offer a wide range of high quality services
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About Us
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  How we embrace diversity and encourage inclusion at Scottish Water
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  Our approach to energy management, development and sustainability
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  Visit the pages of Scottish Water Horizons
- What We Do
  Our customers are at the heart of our role and responsibilities to deliver the highest quality service across Scotland
- Who We Are
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  Find out about our industry leading procurement process
- Careers
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Careers

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- Coronavirus Information
  Coronavirus Information
- Current Service Updates
  Find out about maintenance work which may affect your supply
- Document Hub
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  We offer a great range of educational resources to support Scotland's school curriculum
Contact Us

Education

News & Views

Featured Articles

A new Water Treatment Work is unloaded on the beach at Huisinis, North Harris

Beach Landing Island Water Works Comes on Stream

A new state of the art Water Treatment Works that was delivered by sea to one of Harris’s most beautiful beaches has entered service

23 October 2020

Top Up Tap

Tapping into a Thirst for Sustainability

20 October 2020

Water testing robot

Water testers' new state of the art helping hand

16 October 2020

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News

Milngavie Reservoirs Visitors

Scottish Water Seeks Feedback on Milngavie Reservoirs

We're seeking your views on popular beauty spots, Craigmaddie and Mugdock reservoirs, in East Dunbartonhire

17 August 2020

Visitor anti-social behaviour at reservoirs under spotlight

Ahead of the weekend and forecast fine weather, visitors to Scottish Water reservoirs are being urged to act responsibly.

07 August 2020

Anti social behaviour at Gladhouse

Anti-Social Behaviour Spoils Reservoir Beauty Spot

We're urging visitors to act responsibly after fires, tree damage and human waste left at popular sites

03 August 2020

The newly completed fish pass

Fin-tastic Result for Salmon at Loch Venachar

Salmon at Loch Venachar will be leaping for joy now that a new fish ladder has been successfully constructed at this Scottish Water reservoir

30 July 2020

Anti Litter Plea with Forestry and Land Scotland

Scottish Water Backs Beauty Spot Anti-Littering Plea

Multi-agency plea to the public to act responsibly and take litter home after huge increase in littering

09 July 2020

Loch Thom Reservoir

£6.9M Project Back on Site in Inverclyde

Our £6.9m investment project is back on site at Loch Thom Reservoir in Greenock and it’s a hive of activity even despite the current Covid-19 restrictions.

07 July 2020