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Help & Support

Your Home
Your Home
- Your Water
  Follow your water from source to tap, and learn about your pipework responsibilities, or how to connect to our network
- Your Waste Water
  Find out more about our waste water services such as; septic tanks, sewage pollution and sewer flooding.
- Your Charges
  Check here for a detailed breakdown of your water and waste water charges
- Water is Always Worth Saving
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- Campaigns
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- Water Usage Calculator
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- Check the quality of your water
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Water Usage Calculator

Check the quality of your water
In Your Area
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- Community Events
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  Our interactive map gives information about supply issues and current investment projects across Scotland
- Visiting our Reservoirs
  We look after around 300 of Scotland’s reservoirs that we welcome you to come and enjoy
- Volunteering in Your Area
  Our employee volunteering programme can support you through education, conservation and community activities
- Annual Consultative Meeting
  Find out about all the latest investments and supply updates in your area
- Current Service Updates
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Annual Consultative Meeting

Current Service Updates
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- Licensed Providers
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- Metering Services
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- Development Services
  Access our Readiness Indicator and customer portal where you can submit & track applications to connect to our network.
- Development Centres
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  We offer a wide range of high quality services
Development Centres

Scientific Services
About Us
About Us
- Diversity & Inclusion
  How we embrace diversity and encourage inclusion at Scottish Water
- Energy and Sustainability
  Our approach to energy management, development and sustainability
- Scottish Water Horizons
  Visit the pages of Scottish Water Horizons
- What We Do
  Our customers are at the heart of our role and responsibilities to deliver the highest quality service across Scotland
- Who We Are
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- Procurement & Supply Chain
  Find out about our industry leading procurement process
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  Find out about maintenance work which may affect your supply
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- FAQs
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- Contact Us
- Education
  We offer a great range of educational resources to support Scotland's school curriculum
Contact Us

Education

News & Views

Featured Articles

Group photo of students and staff standing outside Trinity High School holding a banner that reads 'Scottish Water - We won the Generation H₂O Making Waves Challenge'. Everyone is smiling and facing the camera.

South Lanarkshire School Makes a Wave in Scottish Water Challenge

A secondary school in South Lanarkshire has won Scottish Water’s 2025 Making Waves Challenge as part of an education programme to encourage young people to protect the future of Scotland’s water

08 May 2025

The new solar scheme at Stewarton waste water treatment works

Solar Scheme to Help Power Waste Water Treatment in East Ayrshire

07 May 2025

The new solar scheme at Penwhirn water treatment works

Water Treatment in Wigtonshire Gets Solar Energy Boost

07 May 2025

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News

Group photo of students and staff standing outside Trinity High School holding a banner that reads 'Scottish Water - We won the Generation H₂O Making Waves Challenge'. Everyone is smiling and facing the camera.

South Lanarkshire School Makes a Wave in Scottish Water Challenge

A secondary school in South Lanarkshire has won Scottish Water’s 2025 Making Waves Challenge as part of an education programme to encourage young people to protect the future of Scotland’s water

08 May 2025

Children sitting on steps drinking water from Top Up Tap

Top Up Tap at Kilmacolm Library a 'Novel' Idea

Children from Kilmacolm Nursery in Inverclyde recently quenched their thirst for learning at a Scottish Water Top Up Tap located just outside the village’s library

08 April 2025

A group of children in hi vis stand in front of signage outdoors, preparing to plant a tree

Young eco-warriors: New Monkland Pupils plant trees after major sewer upgrade

New Monkland Primary School pupils assist in tree planting following major infrastructure upgrade

07 March 2025

Trainee Manager Holly Henderson in front of a glass awards cabinet promoting Apprenticeship Week

Holly’s Career Path at Scottish Water Leads to Success

Trainee manager Holly Henderson explains why a Scottish Water Modern Apprenticeship is the path to a successful career

06 March 2025

Scottish Water apprentice Cameron Clark receiving his award for Net Zero Apprenticeship of the Year at the Scottish Apprenticeship Awards

Cameron Clark Named Net Zero Scottish Apprentice of the Year

Scottish Water apprentice Cameron Clark scoops Net Zero gong at Scottish Apprenticeship Awards

03 March 2025

Group of people in matching Scottish Water branded polo shirts posing for a photo indoors

Supporting Scottish Apprenticeship Week 2025

As Scottish Apprenticeship Week 2025 kicks off, Scottish Water is taking the opportunity to reflect on the power of apprenticeships

03 March 2025