News

Scottish Water proudly supports the ICS's Service With Respect Campaign

At Scottish Water, we are committed to providing exceptional service to our customers while ensuring the safety and well-being of our dedicated customer-facing staff

07 October 2024

Engineering masterpiece of the North East gets 21st century renewal

Scottish Water has reached a major milestone in its £60m investment to revamp Invercannie Water Treatment Works (WTW) in Aberdeenshire. Today (Friday 20 September) its successful modern makeover was celebrated with a re-opening and tree planting ceremony led by Judy Whyte, Provost of Aberdeenshire, alongside Scottish Water’s Chief Executive, Alex Plant and Board Chair, Deirdre Michie OBE.

20 September 2024

Scottish Water Response to Drinking Water Quality Regulator's Annual Report

The DWQR's latest report has praised the standards of Scotland's public water supply and highlighted the impact of climate change

20 August 2024

Scottish Water Providing High Level of Customer Service with Record Investment

The newly published Annual Report and Accounts Performance and Prospects 2023/2024 reveals investment tops £1 billion for first time.

02 August 2024

BLOG: Scotland's water: facing the climate challenge together - CEO Alex Plant

CEO Alex Plant shares his thoughts on the impact of climate change and the challenges we face around water resilience, efficiency and environmental performance.

01 August 2024

Scottish Borders Clear Water Tank Investment

Scottish Water's £30million investment in the water network is a significant development for the communities of Galashiels, Selkirk, and the surrounding areas.

13 June 2024

Scottish Water Customer Service Recognised

Scottish Water Customer Service Recognised

02 May 2024

Dog Detectives on the Scent of Leakage in Borders and East Lothian

We're deploying a crack team of specially trained dogs to help locate hidden leaks on our network in rural areas

17 April 2024

Adapting Scotland’s Water and Waste Water Services to Climate Change

Our plan sets out what we must do and how we need to work with others to ensure our services against the impact of climate change

29 February 2024

BLOG: Balancing Climate Change, Investment and Water Charges - Alex Plant CEO

Alex Plant, Scottish Water CEO,  talks about the importance of charges to tackle the effects of climate change on investment needs

02 February 2024

Water and Waste Water Charges 2024 to 2025

Water and Waste Water Charges 2024 to 2025: Supporting Vital Investment for Future Services 

01 February 2024

Four Decades of Keeping Water Flowing to Highland Homes

Inverness water operative Lenny Hunter is retiring after almost four decades of keeping water flowing to Highland homes

23 January 2024

Huge Thanks to Customers Following Greenock Burst

With all supplies back to normal, Scottish Water bosses are offering their sincere thanks to thousands of customers whose normal supplies were affected by a burst water main in Greenock 

12 January 2024

Scottish Water with UK First for Testing

Scottish Water has become the first water company in the UK, and one of the first in Europe, to be awarded accreditation for a new method of detecting viruses in water

09 January 2024

Scottish Water rises to Festive Weather Challenges

Scottish Water teams spent the festive period ensuring the country’s public water network and waste water systems operated smoothly

08 January 2024