News

St Andrews Water Site Goes Greener In Net Zero Drive

A waste water treatment works in St Andrews is boosting its green credentials to support our pledge to reach net zero emissions by 2040

 

02 April 2021

New PSR Scotland service launched to promote priority services

Scotland’s electricity distribution and water networks have joined forces to launch PSR Scotland, an innovative partnership to inform customers of the free support available when they need it most.

01 April 2021

Scottish Water Industry the Most Trusted, Says Which? Survey

The water industry in Scotland is the most trusted industry with customers, according to research by respected consumer rights body Which?

23 March 2021

Big Blue Taps Brought to Life on Film for World Water Day

New film reveals how your nearest Top up Tap came into operation as we take time to appreciate the value of water

22 March 2021

BLOG: Stop the Leading Service Sector Bus, Scottish Water Just got on Board - Fiona Templeton

Fiona Templeton talks about our recent customer service achievements

19 February 2021

Divers Called in to Fight the Big Freeze in Inverclyde

Specialist divers were called in to help battle against the elements and restore normal water supplies to over 20,000 customers in Inverclyde 

18 February 2021

Call for Customers to Help Trace Leaks as Engineers Work to Maintain Supplies

We're asking customers to take precautions to protect their pipes and help trace leaks in and around their properties

17 February 2021

Improvements to Water Network in Glasgow

A major investment project is underway to improve the water mains network for customers in south west Glasgow

15 February 2021

Customer Service Recognition Bucks UK Trend for Scottish Water

Scottish Water has been ranked the best UK water company and traditional utility for customer service in a leading benchmarking survey

15 February 2021

Scottish Water Battling Elements to Maintain Normal Supplies

Scottish Water workers are battling against the elements across the country to ensure we maintain normal services to customer

11 February 2021

Scottish Water Announces 2021/22 Domestic Charges

Annual household water and waste water charges will increase by an average of 0.9% from April - with over 400,000 customers paying less.

01 February 2021

Interim Report Highlights Priority on Customer Services During Pandemic

Maintaining water and waste water services are a priority to support national effort to protect public health during pandemic

20 January 2021

Top Up from the Tap at Rouken Glen Park

We have launch our 31st Top Up Tap at Rouken Glen Park in Glasgow to keep visitors hydrated on the go

15 December 2020

BLOG: Keeping Scotland’s Water Services on the Road - David Milne

Hear from our Driver Safety and Performance Team Manager as part of our support for Road Safety Week 2020

20 November 2020

Scottish Water Supports Road Safety Week 2020

Scottish Water, which has 1787 van and Heavy Goods Vehicle (HGV) drivers and 4364 drivers in total (including grey fleet and lease cars), is again taking part in the event.

16 November 2020