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Help & Support

Your Home
Your Home
- Your Water
  Follow your water from source to tap, and learn about your pipework responsibilities, or how to connect to our network
- Your Waste Water
  Find out more about our waste water services such as; septic tanks, sewage pollution and sewer flooding.
- Your Charges
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- Water is Always Worth Saving
  Help protect a precious resource and make small changes to save water and energy
- Campaigns
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- Water Usage Calculator
  Calculate how much water and energy you use daily around your home
- Check the quality of your water
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Water Usage Calculator

Check the quality of your water
In Your Area
In Your Area
- Community Events
  Details of our latest community events
- Keeping You Informed
  We’ll keep you informed when our work affects you
- Latest In Your Area
  Our interactive map gives information about supply issues and current investment projects across Scotland
- Visiting our Reservoirs
  We look after around 300 of Scotland’s reservoirs that we welcome you to come and enjoy
- Volunteering in Your Area
  Our employee volunteering programme can support you through education, conservation and community activities
- Annual Consultative Meeting
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- Current Service Updates
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Annual Consultative Meeting

Current Service Updates
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- Licensed Providers
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- Development Services
  Access our Readiness Indicator and customer portal where you can submit & track applications to connect to our network.
- Development Centres
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  We offer a wide range of high quality services
Development Centres

Scientific Services
About Us
About Us
- Diversity & Inclusion
  How we embrace diversity and encourage inclusion at Scottish Water
- Energy and Sustainability
  Our approach to energy management, development and sustainability
- Scottish Water Horizons
  Visit the pages of Scottish Water Horizons
- What We Do
  Our customers are at the heart of our role and responsibilities to deliver the highest quality service across Scotland
- Who We Are
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  Find out about our industry leading procurement process
- Careers
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Careers

News & Views
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  Access our publication scheme or request information
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  Find out about maintenance work which may affect your supply
- Document Hub
  Key information about our work, our performance and public sector policies
- FAQs
  Check our Our Frequently Asked Questions for any issues first
- Video Library
  Watch our latest videos
- Contact Us
- Education
  We offer a great range of educational resources to support Scotland's school curriculum
Contact Us

Education

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Tunnelling under railway near Kilmarnock

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Scottish Water has tunnelled under a railway line near Kilmarnock as a project to install a major new water main and improve services to more than 200,000 people progresses.

Bogus Callers

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Bogus Callers

Water Efficiency

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Water efficiency

Glasgow Resilience Project

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Glasgow Resilience Project

Tomatin WTW

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Tomatin WTW

Annan

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Annan

Shared Supply FAQs

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Shared Supply FAQs

Water Quality Search

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Check the quality of your water using our search tool and find out about your water hardness

Black Esk

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Black Esk

Thanlk you

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Thanlk you

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