For more information, please read our Customer Information Pack

View our all our Customer Information Documents.

You can contact the Scientific Services Management Team below: 

Contact us directly by entering your details on the form below. 

Call our Customer Helpline on 0800 0778778 and ask to speak to a member of the Scientific Services Customer Management Team 

Email us directly on  

Scottish Water is committed to protecting your data and information. Our privacy notice explains how Scottish Water uses personal data collected by Scottish Water.  It also sets out our commitment to safeguarding personal information held about individuals - it does not apply to information we hold about companies and other organisations. Any personal data you give to Scottish Water will be processed in accordance with current UK Data Protection laws. You can read our Personal Data Policy here.