News

BLOG: We Must Work Together to Improve Our Water Efficiency

Water Operations Manager Kes Kuskowiak says we must all be more water efficient to protect this precious resource

24 June 2020

Scottish Water Call Centre Coach's 'New Normal'

Water is vital in all our homes – so if we ever have any issues with our supply it is crucial we get things sorted as quickly as possible

12 June 2020

Record Water Use Prompts Call for Customers to Be Efficient

Water use rises to record levels as we call on customers to follow water saving tips around the home

11 June 2020

Water Use Rises as Customers Asked to Be Efficient

Customers use an additional 450 million litres of water over the warm dry weekend

02 June 2020

Water efficiency plea for Fifers after 15 per cent rise in use

People in Fife have been urged to use water efficiently during hot weather after a 15 per cent rise in usage levels at the weekend

01 June 2020

Taking care of the water that sustains a small island community

Chris Harris, relief water operator for the island community of Skerries, gives an insight into the challenges posed by Covid-19

28 May 2020

Worker Praised for Helping Lead Family of Lost Ducks to Water

A Scottish Water worker has been praised for helping a mother duck and her young chicks who he found waddling along one of Edinburgh’s busiest streets get to safety

22 May 2020

Sewer response teams kitted out with bespoke vehicles

Four new bespoke vehicles are set to make clearing drainage chokes quicker and more efficient for teams operating in remote locations

05 May 2020

Repair is Water Under the Bridge for Specialist Team

A specialist team has completed a nerve-wracking repair to a vital water main that runs beneath the Kessock Bridge, north of Inverness.

04 May 2020

Scottish Water Scientists are Red Hot Metal Detectors

Scientists are making sure Scotland’s water is wholesome and safe for people to drink

04 May 2020

Tanker driver goes above and beyond for self-isolating customer

Tanker driver Duncan Dyce inspired one customer to sing his praises in a letter to a national newspaper after coming to her aid while emptying her septic tank

30 April 2020

Case Study - Steven Boon, Waste Water Operations Manager

Waste Water Operations Manager Steven Boon is one of many people playing a key role helping to maintain networks and keep our treatment process operating

30 April 2020

99 Year Old Woman Praises Water Workers

Scottish Water employees go the extra mile to deliver vital services for 99-year-old customer

27 April 2020

Scottish Water Helps Bottle Community ‘Spirit’

Scottish Water has helped out a Skye gin distillery which has started producing hand sanitiser to try and slow the spread of coronavirus

23 April 2020

Tom Purdie, Water Operations Team Leader

"My team is having to go out and still do all they can to protect their own health, while most other people are being told to stay safe at home."

16 April 2020