If you have a disability or medical condition or any other reason for additional support, you can register your details below. By submitting this form you opt in our Priority Services Register and agree to Scottish Water holding your information which may be used to prioritise actions in the event of an interruption to your water supply or waste water services. In the event of a major incident, we may need to securely share your details with trusted organisations such as local authorities or emergency services to ensure you receive the appropriate support.

Remember you can contact us at any time to opt out of the service if you wish to. We are fully committed to protecting the data in our care. Please be assured that your information will be securely processed to our secure system and not stored on our website.

Please note PSR registrations can take up to 7 days to process, so if you have an urgent need for water, please contact us directly.

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Scottish Water is committed to protecting your data and information. Our privacy notice explains how Scottish Water uses personal data collected by Scottish Water.  It also sets out our commitment to safeguarding personal information held about individuals - it does not apply to information we hold about companies and other organisations. Any personal data you give to Scottish Water will be processed in accordance with current UK Data Protection laws. You can read our Personal Data Policy here.