News

Taking care of the water that sustains a small island community

Chris Harris, relief water operator for the island community of Skerries, gives an insight into the challenges posed by Covid-19

28 May 2020

Worker Praised for Helping Lead Family of Lost Ducks to Water

A Scottish Water worker has been praised for helping a mother duck and her young chicks who he found waddling along one of Edinburgh’s busiest streets get to safety

22 May 2020

Sewer response teams kitted out with bespoke vehicles

Four new bespoke vehicles are set to make clearing drainage chokes quicker and more efficient for teams operating in remote locations

05 May 2020

Scottish Water Scientists are Red Hot Metal Detectors

Scientists are making sure Scotland’s water is wholesome and safe for people to drink

04 May 2020

Repair is Water Under the Bridge for Specialist Team

A specialist team has completed a nerve-wracking repair to a vital water main that runs beneath the Kessock Bridge, north of Inverness.

04 May 2020

Tanker driver goes above and beyond for self-isolating customer

Tanker driver Duncan Dyce inspired one customer to sing his praises in a letter to a national newspaper after coming to her aid while emptying her septic tank

30 April 2020

Case Study - Steven Boon, Waste Water Operations Manager

Waste Water Operations Manager Steven Boon is one of many people playing a key role helping to maintain networks and keep our treatment process operating

30 April 2020

99 Year Old Woman Praises Water Workers

Scottish Water employees go the extra mile to deliver vital services for 99-year-old customer

27 April 2020

Scottish Water Helps Bottle Community ‘Spirit’

Scottish Water has helped out a Skye gin distillery which has started producing hand sanitiser to try and slow the spread of coronavirus

23 April 2020

'Signs' of the Times in Current Climate

We've had new signage designed to help keep the public and our key workers safe during the Covid-19 pandemic.

16 April 2020

Tom Purdie, Water Operations Team Leader

"My team is having to go out and still do all they can to protect their own health, while most other people are being told to stay safe at home."

16 April 2020

Where There is a Will There is a Way

Like most families in Scotland and beyond, Jimmy Will and Tracey Salmond have had to change their lifestyle during the current Coronavirus pandemic

15 April 2020

Customers Get WhatsApp Help During Covid-19

Engineers help customers with tap water issues with virtual inspections on WhatsApp to avoid home visits

14 April 2020

Angela Dignan, Laboratories Team Manager

Laboratories team manager Angela Dignan tells us about the impact coronavirus has had on the way the team operates.

14 April 2020

Going the Extra Nautical Mile for an Island Community

Learn how a response team from Scottish Water saved a remote island’s water supply after comandeering a fast boat to carry out a repair to a burst main.

09 April 2020