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Help & Support

Your Home
Your Home
- Your Water
  Follow your water from source to tap, and learn about your pipework responsibilities, or how to connect to our network
- Your Waste Water
  Find out more about our waste water services such as; septic tanks, sewage pollution and sewer flooding.
- Your Charges
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- Campaigns
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Water Usage Calculator

Check the quality of your water
In Your Area
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  Our interactive map gives information about supply issues and current investment projects across Scotland
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  We look after around 300 of Scotland’s reservoirs that we welcome you to come and enjoy
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  Our employee volunteering programme can support you through education, conservation and community activities
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Annual Consultative Meeting

Current Service Updates
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  Access our Readiness Indicator and customer portal where you can submit & track applications to connect to our network.
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About Us
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- Diversity & Inclusion
  How we embrace diversity and encourage inclusion at Scottish Water
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  Our approach to energy management, development and sustainability
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  Visit the pages of Scottish Water Horizons
- What We Do
  Our customers are at the heart of our role and responsibilities to deliver the highest quality service across Scotland
- Who We Are
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  Find out about maintenance work which may affect your supply
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- Education
  We offer a great range of educational resources to support Scotland's school curriculum
Contact Us

Education

News & Views

Featured Articles

3 women standing with water bottles at a top up tap

Wrap Your Tap - 'Woolly' but clear message from Scottish Water

Portobello’s Scottish Water Top Up Tap has officially been yarn bombed

07 December 2023

building in wastewater treatment works

New State of the Art Wastewater Treatment Works Reaches Milestone

06 December 2023

2 men standing presenting in front of a big screen

Scotland’s swim leaders dive in to build on next wave

30 November 2023

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News

A8 Greenock Flood Alleviation

Flood Scheme Accelerates New Greenock Sewer Project

Scottish Water’s £2.5million project to alleviate flooding on the A8 East Hamilton Street in Greenock is to facilitate delivery of a second project to benefit Inverclyde.

01 December 2023

Stonehouse Sewer Upgrade

Second Sewer Project Complete in Stonehouse Ahead of Schedule

Our one million pounds investment project to help prevent sewer flooding in Stonehouse, South Lanarkshire has been completed well ahead of schedule.

23 November 2023

Saltcoats Sewer Upgrade

Overland Sewer Serves Its Purpose

A huge overland pipeline has been dismantled and removed following the completion of a multi-million-pound upgrade of the local sewer network serving an Ayrshire beauty spot.

22 November 2023

local cllrs and SW

Scottish Water Top Up Tap set to make a splash in Anstruther

Residents and visitors in Anstruther can now enjoy fresh, free drinking water on the go thanks to a new Top Up Tap installed by Scottish Water.

17 November 2023

CWA employees stand in front of projector screen presenting to rows of pupils

Water Pipes Upgraded and Pupils Educated in Blairdaff & Kemnay

15 November 2023

Teacher and child in a swimming pool

Local swimming provider championing inclusion

Mainstream lessons reach more children with disabilities

14 November 2023