We are always happy to help with any questions or inquiries you may have. This may be regarding an existing application with our team or a new inquiry to guide you through the process.
Please contact us by using the details below.
Our main office operates Monday - Friday, within business hours.
E-mail our teams:
Main office contact address:
Buchanan Gate Business Park,
Call the technical team on 0800 389 0379 - lines are open Mon-Thurs 8am - 4pm and Fri 8am - 3.30pm
Urgent contact with Scottish Water outside of these hours can be directed to our central Contact Centre:
Customer Helpline, open 24 hours:
0800 0778 778
Customer Service email:
Development Services Contact List
View our regional contacts for development servicesDownload here