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Help & Support

Your Home
Your Home
- Your Water
  Follow your water from source to tap, and learn about your pipework responsibilities, or how to connect to our network
- Your Waste Water
  Find out more about our waste water services such as; septic tanks, sewage pollution and sewer flooding.
- Your Charges
  Check here for a detailed breakdown of your water and waste water charges
- Water is Always Worth Saving
  Help protect a precious resource and make small changes to save water and energy
- Campaigns
  Help keep Scotland’s water cycle running smoothly and stay safe with our simple how-to guides
- Water Usage Calculator
  Calculate how much water and energy you use daily around your home
- Check the quality of your water
  Enter your post code to find out more about water quality in your area
Water Usage Calculator

Check the quality of your water
In Your Area
In Your Area
- Community Events
  Details of our latest community events
- Keeping You Informed
  We’ll keep you informed when our work affects you
- Latest In Your Area
  Our interactive map gives information about supply issues and current investment projects across Scotland
- Visiting our Reservoirs
  We look after around 300 of Scotland’s reservoirs that we welcome you to come and enjoy
- Volunteering in Your Area
  Our employee volunteering programme can support you through education, conservation and community activities
- Annual Consultative Meeting
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Annual Consultative Meeting

Current Service Updates
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Business & Developers
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  Understand your water and waste water responsibilities under the law
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Development Centres

Scientific Services
About Us
About Us
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  Our customers are at the heart of our role and responsibilities to deliver the highest quality service across Scotland
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Careers

News & Views
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  Find out about maintenance work which may affect your supply
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Contact Us

Education

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Graduate Programmes

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Discover how our Graduate Programmes will enable you to launch a bright career at Scottish Water

St Leonard Park Regeneration

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Scottish Water, NatureScot and SEPA are working with Dundee City Council to develop an exciting and innovative project to improve the way storm water is managed and reduce flood risk in the St Mary’s area of Dundee.

Winter News Update

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23 December 2022

Get the latest news, information and advice to help with frozen, burst or leaking pipes this winter

Special Lesson for Budding Engineers at Bearsden Primary School

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7 April 2023

Youngsters at Bearsden Primary got a surprise visit from our team who repaired a major burst on their doorstep.

May Day Date for Vital A8 Works

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28 April 2023

We are reminding road users of vital enabling works on the A8 in Greenock as part of our £2.5million flood alleviation project

Solar Giant Switched on in East Dunbartonshire

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26 April 2023

A solar scheme of seismic proportions is now live at our most energy intensive site

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