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Help & Support

Your Home
Your Home
- Your Water
  Follow your water from source to tap, and learn about your pipework responsibilities, or how to connect to our network
- Your Waste Water
  Find out more about our waste water services such as; septic tanks, sewage pollution and sewer flooding.
- Your Charges
  Check here for a detailed breakdown of your water and waste water charges
- Water is Always Worth Saving
  Help protect a precious resource and make small changes to save water and energy
- Campaigns
  Help keep Scotland’s water cycle running smoothly and stay safe with our simple how-to guides
- Water Usage Calculator
  Calculate how much water and energy you use daily around your home
- Check the quality of your water
  Enter your post code to find out more about water quality in your area
Water Usage Calculator

Check the quality of your water
In Your Area
In Your Area
- Community Events
  Details of our latest community events
- Keeping You Informed
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- Latest In Your Area
  Our interactive map gives information about supply issues and current investment projects across Scotland
- Visiting our Reservoirs
  We look after around 300 of Scotland’s reservoirs that we welcome you to come and enjoy
- Volunteering in Your Area
  Our employee volunteering programme can support you through education, conservation and community activities
- Annual Consultative Meeting
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- Current Service Updates
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Annual Consultative Meeting

Current Service Updates
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  Our services as a wholesale supplier
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  Understand your water and waste water responsibilities under the law
- Connecting to Our Network
  Get connected to the water and waste water network
- Licensed Providers
  Our services for Licensed Providers (LPs)
- Metering Services
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- Development Services
  Access our Readiness Indicator and customer portal where you can submit & track applications to connect to our network.
- Development Centres
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  We offer a wide range of high quality services
Development Centres

Scientific Services
About Us
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- Diversity & Inclusion
  How we embrace diversity and encourage inclusion at Scottish Water
- Energy and Sustainability
  Our approach to energy management, development and sustainability
- Scottish Water Horizons
  Visit the pages of Scottish Water Horizons
- What We Do
  Our customers are at the heart of our role and responsibilities to deliver the highest quality service across Scotland
- Who We Are
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News & Views
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  Find out about maintenance work which may affect your supply
- Document Hub
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- FAQs
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- Contact Us
- Education
  We offer a great range of educational resources to support Scotland's school curriculum
Contact Us

Education

Your search for 'Shaping the Future' yielded 1097 results:

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South Clerk St, Edinburgh - Sewer Repair

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We are carrying out emergency sewer repairs on South Clerk Street in Edinburgh from Monday 10 February 2025.

Investing in Gladhouse Reservoir

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Investment projects at Gladhouse

Upgrading Your Water Services: Evanton to Dingwall

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Water Main Upgrade - Evanton to Dingwall

Mannofield Water Treatment Works upgrade

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£8m upgrade to Mannofield WTW

Top Up Tap Map

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Refill a water bottle at your nearest top up tap

Water Main Upgrade on Forest Road Cumbernauld

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Water Main Upgrade on Forest Road Cumbernauld

Water Main Upgrade Braes of Balnabeen

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Water Main Upgrade Braes of Balnabeen

Gordon Street Glasgow Sewer Repair

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Gordon Street, Glasgow, is currently closed while we work to carry out an emergency sewer repair.

Trade Union Latest: Scottish Water Statement

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Scottish Water's latest statement on planned industrial action by GMB, Unison and Unite unions

Abercromby Street Calton

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Scottish Water is planning upcoming sewer network maintenance in Calton which will require a road closure

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