Help & Resources
Business Customers
| Title | Type | Size | Download | |
|---|---|---|---|---|
|
Guide to Surface Water Drainage at Non-Household Properties
Advice to non-household properties about how to find out if their surface/drainage water is connected to the public sewer netowrk |
552 KB | Download | ||
|
New Businesses Leaflet
Advice for new businesses about the non-domestic water market and charging |
781 KB | Download | ||
|
Operational Code
Find out about the market processes |
4 MB | Download | ||
|
Our Code of Practice for Access to Land Explained
Explains good practice with regard to our powers and duties when we carry out work on private land and explains what the landowner can expect |
4 MB | Download | ||
|
Scottish Water Compliance Complaint Procedure
Outlines the procedure for dealing with complaints relating to business customers |
27 KB | Download | ||
|
Temporary Transfer Document
Guidance on our Scottish Water's approach to implementing arrangements for a temporary transfer of supply points for water and/or sewerage |
185 KB | Download | ||
|
Water and Sewerage Charges for Vacant Non-household Properties FAQs
Frequently asked questions about charges for vacant non-household properties |
156 KB | Download | ||
|
Water UK Briefing Note on Recovering Drinking Water Supplies
Find out about how to restore drinking water supplies after a period of inactivity |
723 KB | Download |
