Road Closure on Newmillhouse Road, G74 2LD

Posted: Wednesday 28th May - 09:00hrs

 

We would like to inform customers in East Kilbride of upcoming work scheduled for 28th May 2025.

 

Our engineers will be carrying out essential repairs on the network. While there is no interruption to service anticipated, please be advised that a road closure will be in effect on Newmillhouse Road, G74 2LD. We recommend planning an alternative route to minimise any potential delays or disruptions.

 

The road closure is expected to remain in place until 4th June 2025.

 

As a result of work on the network, customers may experience some discolouration to their water supply. 

 

If you experience brown water, we advise to allow your cold-water kitchen tap to run at a reduced pressure until this runs clear. Do not run any other taps or use any water appliances whilst doing so and follow the same process with any other taps affected once the water is clear from your cold-water kitchen tap. 

 

If you experience white water, this is air trapped in the supply and will clear within 24 to 48 hours. 

 

We would like to thank all affected customers for their patience and co-operation whilst we undertake this essential work. 

If you would like to receive updates by Text message during service interruptions in your area, please provide your details at the following page: Sign Up for Alerts  · Scottish Water

If you require immediate additional support, please use our How to Contact Us page, or call us on 0800 0778 778.

If you require additional support for future incidents, please use this link to sign up as a Priority Services Customer.

Discoloured Water FAQs

If you notice any unusual taste and odour, please contact us so we can carry out the necessary investigations to resolve this for you as soon as possible. For more information please see our factsheet: Colour, taste and odour explained.

If the water from your cold kitchen tap (or any other mains fed tap) suddenly becomes discoloured, this could be because some maintenance or repair work is being carried out on our network in your area. If we have not informed you of any work being carried out, please contact us for more details. If we are not working in your area, we will investigate the cause of discolouration for you and let you know. For more information please see our factsheet: Colour, taste and odour explained.

In most cases discoloured water is not harmful and can be cleared by running the first incoming cold water tap (usually in the kitchen) at a trickle until it clears. Very occasionally customers have noticed "tiny particles" or "bits" in their tap water. This can be caused by planned or unplanned work to the water supply network which causes natural sediment in the pipes to shift (quite often this is a dark red, brown colour).

Small dark grey or black particles can occasionally be caused if your pipework is made from lead. This is most likely if your house was built before 1970. For more information see our Lead and Your Water pages.

Useful Documents

Title Type Size Download
Protect Your Pipes Colouring Sheet

View/print our Protect Your Pipes Colouring Sheet

PDF 54 KB Download
Protect Your Pipes leaflet

To help be prepared during cold weather, here is some helpful advice on how to heat, insulate and protect your home.

PDF 276 KB Download
Protect Your Pipes Poster A4

View/print our Protect Your Pipes Poster

PDF 64 KB Download